Help

Chcete-li zobrazit správný obsah pro vaši zemi, vyberte prosím svou zemi z nabídky výše.

My PaysafeCard was blocked for security reasons. What should I do?

Copied to clipboard

As a regulated financial institution, PaysafeCard is obliged to keep your data secure, while also maintaining compliance with our regulators. In case we require some additional details from you, your PaysafeCard may get locked, so that we can clarify the situation and reach a satisfactory resolution.

In such cases, you’ll receive an error message leading you to our online Application for unblocking form. Keep in mind that you should complete the form truthfully so that we can process your case further.   

Related articles

Back to top