The final step in your PaysafeCard registration is to verify your mobile phone number. To do this, you should receive an SMS with a 6-digit confirmation code. Once you enter the code, your new account is created.

If you didn’t receive the SMS, here are some of the most common reasons and how to resolve them:

Incorrect phone number

Make sure you enter your correct phone number, including the country prefix.

Do not add a 0 (‘zero’) after your country prefix, as this will invalidate the number. Use the correct format, e.g., +356 99 1234567.

If you notice a mistake, you can correct it by clicking ‘Change mobile number’:

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Then, request a new SMS by clicking ‘Resend SMS’. If you’ve reached the maximum code request tries, restart the registration.

Incorrect verification code

Make sure you enter the latest code you received. Avoid requesting multiple codes, as only the most recent one will work. If you’ve reached the maximum number of attempts, restart the registration.

Your phone number is already registered

If your phone number is already linked to an existing account, you won’t receive an SMS. Please try logging in instead. If you don’t remember your details, use the password reset option here.

You’re in an area with poor network coverage

Ensure you have mobile signal and can receive SMS messages. Try restarting your phone, then request a new code. If the issue continues, contact your mobile provider and ask if there are any blocks or restrictions on receiving SMS, especially short code or international messages.

You can also retry with a different phone number, if you have one.