Help

All fees and limits at a glance

PaysafeCard fees

Both the use of PaysafeCard and the payment are generally free of charge. However, the following fees may arise (you can read more detailed information in our GTC):

  • Service fee: From the 2nd month, a monthly service fee of 3 EUR will be deducted from the residual credit of the PaysafeCard prepaid code.
  • Conversion fee: PaysafeCard charges a fee for transactions with currency conversions. The PaysafeCard currency calculator immediately gives you the current exchange rate.
  • Refund fee: When reimbursing the credit from either a PaysafeCard prepaid code or a PaysafeCard account 5% of the reimbursed amount will be deducted (though no more than 5 EUR). This fee applies to each refund.
  • PaysafeCard account service fee: From the 13th month, a monthly fee of 2,80 EUR will be deducted from the PaysafeCard account if the customer has not carried out any transactions in the PaysafeCard account within 12 months.

PaysafeCard limits

Limits

PaysafeCard

Maximum amount per payment*

50 EUR

* To benefit from higher limits, please register for a new PaysafeCard account.

PaysafeCard payout limits

PaysafeCard payout limits

PaysafeCard account Standard

PaysafeCard account Unlimited

Monthly payout transaction limit

250 EUR

-

Annual payout transaction limit

-

30.000 EUR

Do you still have questions?

If you cannot find the answer to your question, take a look at the FAQ area.

FAQs