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What should I do if I want to cancel my online PIN purchase?

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Payments for online PIN purchases cannot be cancelled once we have received the money and provided you with a PIN. Instead, you can contact us via the link below and request to have the PIN amount refunded.

I made a chargeback and my PIN or myPaysafe got restricted. What to do?

If you’ve filed for a chargeback with your bank for an online PIN purchase, contact us via the link below for assistance. Our team will review your case and advise on the possible resolutions.

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What should I do if I want to cancel my online PIN purchase?

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