Do you have questions about paysafecard?

Find frequently asked questions and answers about using paysafecard here. Simply browse the different categories or use the search bar.

Why am I unable to log in to my paysafecard?

If you've forgotten your username or password, please click the corresponding links on the login page ("Forgotten password" or "Forgotten username") and follow the steps.

Sometimes it also helps to delete cookies in your browser settings, or to try logging in from a different browser.

Should you continue to have problems logging in to your my paysafecard account, please get in touch with the paysafecard Service Team.

Copyright © paysafecard.com Wertkarten GmbH. All rights reserved. paysafecard.com Schweiz GmbH is a Swiss financial intermediary affiliated to the self-regulating organisation SRO FIDUCIARY | SUISSE. SRO FIDUCIARY | SUISSE has a licence from the Swiss Financial Market Supervisory Authority (FINMA) for the supervision of its members in accordance with the Money Laundering Act. paysafecard is a registered trademark of paysafecard.com Wertkarten GmbH.