Do you have questions about paysafecard?
Find frequently asked questions and answers about using paysafecard here. Simply browse the different categories or use the search bar.
Why did my point of sale charge me a fee?
Some retailers may charge you fees when buying paysafecard. As retailers are in full control of the fees, paysafecard will not be able to refund. You will be informed at the point of sale if additional fees apply.
Copyright © paysafecard.com Wertkarten GmbH. All rights reserved. paysafecard.com Schweiz GmbH is a Swiss financial intermediary affiliated to the self-regulating organisation SRO FIDUCIARY | SUISSE. SRO FIDUCIARY | SUISSE has a licence from the Swiss Financial Market Supervisory Authority (FINMA) for the supervision of its members in accordance with the Money Laundering Act. paysafecard is a registered trademark of paysafecard.com Wertkarten GmbH.