To view the right content for your country, please select your country from the menu above.

Do you have questions about PaysafeCard?

Browse the different categories or use the search bar to locate relevant help articles.

Please, enter your search term without special symbols.

What should I do if I want to cancel my online PIN purchase?

Copied to clipboard

Payments for online PIN purchases cannot be cancelled once we have received the money and provided you with a PIN. Instead, you can contact us via the link below and request to have the PIN amount refunded.

I made a chargeback and my PIN or PaysafeCard account got restricted. What to do?

If you’ve filed for a chargeback with your bank for an online PIN purchase, contact us via the link below for assistance. Our team will review your case and advise on the possible resolutions.

Was this article helpful? Yes No

Thanks for the feedback.

Do you have questions about PaysafeCard?

What should I do if I want to cancel my online PIN purchase?

Browse popular topics