How does the upgrade to PaysafeCard status "Unlimited" work? (Germany)
You can easily upgrade your PaysafeCard account status to “Unlimited” by following the steps below:
- Make sure that the details you registered in your account match the ones on your photo ID. You can check and, if necessary, edit your personal details by going to the “My details” menu in your account.
- Go to the “Limits & Status” menu and click “Upgrade status” to start the verification process.
As a regulated financial institution, we are required to collect some additional information about you, such as your source of wealth or primary intent of use for PaysafeCard. You may be asked to confirm this data right after you’ve started the upgrade process. Please make sure the information you provide is correct and up to date.
See our Privacy Notice for more information on how we process your personal data, as well as how you can exercise your rights in relation to your personal information.
Then you’ll be asked to choose your verification method from the following options:
- IDnow (verify via passport or photo ID card)
- Authada (verify via a photo ID card in credit card format (eID), a smartphone with NFC function and the Authada app installed on your phone)
With IDnow and Authada you can upgrade your status within a few minutes and change the method during the process.
To find out more about each verification method, please check out our dedicated FAQ articles.