Do you have questions about paysafecard?

Find frequently asked questions and answers about using paysafecard here. Simply browse the different categories or use the search bar.

Can I still use the Google Authenticator?

If you are currently using the Google Authenticator app as a second security step for my paysafecard, you can still use it until September. However, you can already change over to our new two-factor authentication now.

For this, deactivate the Google Authenticator in your account settings, then download the paysafecard app and set it up as described here. The Google Authenticator app can no longer be activated.