Do you have questions about paysafecard?

Find frequently asked questions and answers about using paysafecard here. Simply browse the different categories or use the search bar.

Is paysafecard Mastercard also available to minors?

paysafecard Mastercard is available to anyone aged 16 and over. Users younger than 18 must have their identity verified and have the consent of a parent or legal guardian to order paysafecard Mastercard Youth Card.

  • Identity verification: Upload a copy of an official form of photographic ID to confirm your identity.
  • Download and print out the parental consent form and have it signed by a parent or legal guardian. Then upload the form along with a copy of your parent’s or legal guardian’s photo ID (front and back) to your my paysafecard account. Please ensure that the signature of your parent or legal guardian is clearly legible.

Once your documents have been verified, you will be informed by e-mail and will then be able to activate your paysafecard Mastercard Youth Card. More information on the ordering process is available here.