Protect your my paysafecard account – with the 2-step login

With the 2-step login, in addition to your my paysafecard password, you also enter an additional authentication code that you generate with the free "Google Authenticator" app. This protects your my paysafecard account against unauthorized access twofold.

This is how the 2-step login works:

  1. Install the app

    Install the app

    Install the "Google Authenticator" app on your smartphone.

  2. Connect your account Connect your account

    Connect your my paysafecard account with the "Google Authenticator".

  3. Enter the code

    Enter the code

    For future logins to your my paysafecard account, besides your password, you also enter the additional authentication code.

Start the 2-step login

In your my paysafecard account, click on "My details". Under "2-step login" change your status to "Protected". Instructions appear that will guide you through the activation process.

If necessary, install the app.

Install the "Google Authenticator" app on your smartphone.

iOS Android

Connect your account

Connect your my paysafecard account with the "Google Authenticator". To do so, scan the barcode that is shown in your my paysafecard account. If you do not have a barcode scanner installed, you can also connect your account manually.

Enter the code

A six-digit code is now shown in the "Google Authenticator" app. Enter this number in the box in your my paysafecard account.

Activation completed.

After entering the code, the 2-factor authentication for your my paysafecard account is activated.

Enter code during login

During every my paysafecard login, you will be requested to enter the additional authentication code after you have entered your password.
To do so, start the app and enter the code displayed. Each code is valid for 30 seconds. After this period, a new code will be automatically generated.

Help & contact

Do you have questions about paysafecard? In the Help area you will answers to the most frequently asked questions. You are also welcome to contact the paysafecard service team.