Two-factor authentication

At paysafecard, security is our top priority. This is why we have used two-factor authentication, in line with the second European Payment Services Directive ("PSD2"), to make your my paysafecard account even more secure.

For two-factor authentication, in addition to your my paysafecard login details, you also need the free paysafecard app.

This is how two-factor authentication works:

  1. Install the app

    Install the app

    Install the paysafecard app on your smartphone.

  2. Connect the account Connect the account

    Connect your my paysafecard account by logging into the app.

  3. Use two-factor authentication

    Use two-factor authentication

    Enter your login data and also confirm the message in your paysafecard app.

TIP: For initial set-up, the tick is already set to "Do not ask again on this device", so that the payment process remains as simple, quick and secure as usual, with a user name and password.

Help & contact

Do you have questions about paysafecard? In the Help area you will answers to the most frequently asked questions. You are also welcome to contact the paysafecard service team.