Welcome to paysafecard

For some time now, Ukash has been a part of paysafecard, the worldwide leading provider of prepaid online payment methods.

For this reason, paying with Ukash is no longer possible.

Information for Mastercard® customers: This change does not affect Ukash Prepaid Mastercard or Ukash Travel Money Prepaid Mastercard, which are issued by Prepaid Financial Services. You can continue using these as usual. All the information you need on this is available here.
For questions concerning your Mastercard, please contact the customer services of Prepaid Financial Services directly.

Important information

We herewith inform you that Smart Voucher Limited assigns and transfers all contractual arrangements regarding existing issued Ukash vouchers to Prepaid Services Company Ltd., an electronic money institution authorised by the Financial Conduct Authority (FCA) in the United Kingdom under the UK Electronic Money Regulations 2011 for the issuing of electronic money and payment instruments (FRN 900021).

You, as customer are entitled to all monies remaining to be paid under the contract, which are also assigned hereunder. Prepaid Services Company Ltd. will safeguard customer’s funds in accordance with applicable regulations.

Do you still have remaining Ukash credit?

If you still have any remaining balance on a Ukash code, we can replace it for you by sending you a paysafecard PIN of the same value by e-mail.

To do so, please send us the following information:

  • A copy of the Ukash code. If your Ukash code has already been partially used, please also send us a screenshot of the Change Code.
  • A copy of an official form of photographic ID (passport, driving licence, ID card or residence permit - front and back).

Please send us this information by e-mail to support.en@paysafecard.com. Please ensure that the documents are clearly legible and that the files do not exceed 5 MB.

Discover paysafecard now!

paysafecard is the worldwide market leader in online prepaid payment methods and offers numerous advantages:

Pay online as easily as using cash

paysafecard works like Ukash: Simply buy a voucher and pay online with the 16-digit paysafecard PIN like you are paying in cash. With paysafecard it's even easier:

  • Any remaining credit remains valid and can be used later.
  • Multiple PINs can be combined when paying.

Find out more about paysafecard!

Even more sales outlets

paysafecard is available worldwide at over +650,000 sales outlets. You can find your nearest sales outlet here.

Even more online shops

paysafecard lets you pay at thousands of providers from the worlds of gaming, music, film and entertainment, and so much more.

Do you have any questions?

Are you looking for more information or do you have questions about using paysafecard? Our customer service team is happy to help you.