Do you have questions about paysafecard?
Find frequently asked questions and answers about using paysafecard here. Simply browse the different categories or use the search bar.
I receive the following error message when I try to pay: Your balance is insufficient to pay the outstanding amount. It's possible that one or more of your PINs have been frozen. Please use additional PINs to complete your payment. What do I do?
Please send a legible copy of your paysafecard to firstname.lastname@example.org. The paysafecard service team will look into this matter.
Copyright © paysafecard.com Wertkarten GmbH. All rights reserved. Prepaid Services Company Limited is authorised by the Financial Conduct Authority (FCA) in the United Kingdom under the UK Electronic Money Regulations 2011 for the issuing of electronic money and payment instruments (FRN: 900021). paysafecard is a registered trademark of paysafecard.com Wertkarten GmbH. paysafecard Mastercard is issued by Prepaid Services Company Limited under licence from Mastercard International Inc. Mastercard is a registered trademark of Mastercard International Inc.