Do you have questions about paysafecard?

Find frequently asked questions and answers about using paysafecard here. Simply browse the different categories or use the search bar.

My my paysafecard account has been deactivated for security reasons. How do I get my account reactivated?

If your my paysafecard account is deactivated for security reasons, you immediately receive an error message directing you to the online "Reactivation Request" form. Please complete this form with the correct information. This is the only way that the paysafecard support team will be able to help you further.

If you no longer have the web page with the error message open or stored in your browser, please use the following link to call up the online "Reactivation Request" form: https://customer.cc.at.paysafecard.com/cct/cctool.xhtml?aid=