Do you have questions about paysafecard?
Find frequently asked questions and answers about using paysafecard here. Simply browse the different categories or use the search bar.
Can I reverse a transaction?
No. It is not possible to cancel a payment. Please note: Once a transaction has been successfully completed, it is no longer possible to transfer the paid amount back. If you require a refund, it must be arranged directly with the online shop.
Copyright © paysafecard.com Wertkarten GmbH. All rights reserved. paysafecard® is a registered trademark of paysafecard.com Wertkarten GmbH. Paysafe Prepaid Services Limited, trading as paysafecard, my paysafecard, paysafecard Mastercard and Paysafecash, is regulated by the Central Bank of Ireland. paysafecard Mastercard is issued by Paysafe Prepaid Services Limited as an affiliated member of Prepaid Services Company Limited pursuant to a licence from Mastercard International. Mastercard® is a registered trademark of Mastercard International.