Two-factor authentication

At paysafecard, security is our top priority. This is why we have used two-factor authentication, in line with the second European Payment Services Directive ("PSD2"), to make your my paysafecard account even more secure and thus prevent unauthorised use of your account.

For two-factor authentication, in addition to your my paysafecard login details, you also need the free paysafecard app.

This is how two-factor authentication works:

  1. Install the app

    Install the app

    Install the paysafecard app on your smartphone.

  2. Connect the account Connect the account

    Connect your my paysafecard account by logging into the app.

  3. Confirm with the app

    Confirm with the app

    Enter your login details and confirm the notification in your paysafecard app.

Help & contact

Do you have questions about paysafecard? In the Help area you will answers to the most frequently asked questions. You are also welcome to contact the paysafecard service team.