Do you have questions about paysafecard?

Find frequently asked questions and answers about using paysafecard here. Simply browse the different categories or use the search bar.

How do I have the remaining my paysafecard PIN balance paid out to me?

You can transfer your my paysafecard PIN balance to your bank account at any time. To do so, please send us the following information by email

  • Your bank account details (name of bank, name of account holder, IBAN, BIC)
  • Your full first name and surname
  • A copy of a valid form of photographic ID (e.g. passport, driving license or ID card - front and back)

Please ensure that the documents you send are legible and do not exceed 5 MB.

Each bank transfer entails a fee of 1.000 ISK, which is directly deducted from the amount paid out.

Once we have received this information, the funds will be transferred to the bank account provided within two weeks.