DATA PROTECTION POLICY

Paysafe Holdings UK Limited and all its connected and affiliated companies (collectively "Paysafe" or "we" or "our") have committed themselves to the protection and safeguarding of your privacy.

This notice (which, together with the Terms of Service and all other documents referred to herein) set out the basis for any personal information we collect from you, or which is transmitted to us by you, and which is thereafter processed by us. This includes:

  • The website/portal features and services provided to you upon visiting our website and portals, or the payment modules used by our customers which have been made available on their websites;
  • Your usage or orders of Paysafe products and services, including all loyalty and reward schemes, be they based on points or otherwise ("loyalty rewards" or "promotional campaign"));
  • Your use of Paysafe-issued software, including terminal, mobile, and desktop applications.
  • Any emails or other electronic messaging including SMS, telephone, webchat, website communications, portal communications, or other communications between you and Paysafe.

Please read the following text carefully so as to understand the guidelines and practices regarding how we deal with your information. By using Paysafe websites, including www.Paysafe.com, you consent to the practices outlined in this policy.

As recommended by the relevant regulatory bodies, Paysafe hereby provides an explanation of its data protection practices, which follow a "multi-layered" approach. This means that we are committed to providing you with data protection information only as relevant to each Paysafe service used and that, for this purpose, privacy policies are often provided in "short form" as in this document. Should you wish to view the complete privacy notice, please refer to the "Contact" section or click here. Contact details can be found at the end of this document, should you wish to provide feedback or have any questions regarding data protection.

INFORMATION WE COLLECT FROM YOU

We may collect and process information about you in order to better operate, and to offer you the best experience possible with our products. Some of this information may be provided by you, e.g. information entered into a form on our website or as part of one of our events, or by contacting us via telephone, email, webchat, or other method. Some information is automatically provided to us, e.g. using cookies when you visit our website/s. We may also obtain information about you from third parties.

USE OF INFORMATION

Information we collect about you is used to communicate new product offerings to you, to inform you of any relevant changes to our products, and/or to improve our products. We further use this information to inform you of other products offered by us, or by selected third parties, which are similar to services you have used or viewed, or which we assume may be of interest to you.

DISCLOSURE OF YOUR INFORMATION

We disclose your personal information only to those parties described in this notice, to the exclusion of all others.

We may pass your personal information on to any other company considered part of Paysafe Holdings UK Limited.

We may share your personal information with third parties in order to provide you with our offered products; with suppliers who work on our behalf; with your permission; or if it is allowed and/or required by law. Furthermore, we may share your personal information with third parties in order to prevent crime or reduce risks therein, if we are legally required to do so and consider it an appropriate response, for the purposes of protecting the rights and/or property of Paysafe, our customers, or others.

STORAGE LOCATIONS FOR YOUR PERSONAL INFORMATION AND DATA SECURITY

Information we collect from you may be transferred, stored, and processed in a location outside the European Economic Area ("EEA"). By submitting your personal information, you consent to this transfer, storage, and processing. We will take all necessary measures at our disposal to ensure that your information is handled in a secure manner, in accordance with this privacy notice.

When a password, access code, or other form of authentication is assigned to you (or has been selected by you) so as to allow you access to certain parts of our website, you are thereafter responsible for maintaining the confidentiality of this password in accordance with our guidelines. You may not share your login data with anyone, and you give Paysafe the right to give instructions and information to any person who enters your login data.

The transmission of information via the internet is not completely secure. Although we always do our best to protect your personal data, we cannot guarantee your information's security when transmitted to our website; any such transmission is therefore performed at your own risk. Once your information is received, we use stringent procedures and security methods to prevent unauthorised access wherever possible.

YOUR RIGHTS

You may be entitled to certain rights under the applicable data protection laws, including the right to object against marketing material, as well as the right to review all personal information about you, and you can also contact us if necessary to make any and all necessary changes to correct and update this information. You can request a copy of the personal information we hold about you in the "Contact" section. A £10 fee applies within the United Kingdom; upon request, we can inform you about the fees of other jurisdictions. A summary of other applicable rights can be found in the comprehensive privacy notice.

COOKIES

Our website uses "cookies" and other technologies which store small amounts of information on your computer or mobile device, so that certain information can be obtained from your browser. Cookies are commonly used on the Internet, and enable a website or portal to recognise a user's device without that person having to explicitly identify themselves. These technologies make it easier for you to log in, to use the website, and to provide us with feedback about which parts of the website you visit. With these, we can judge the effectiveness of our website, and thereby provide a better user experience for you, or offer you Paysafe ads when you visit other websites.

Further information about cookies, including how you can view which cookies were used and how to manage, block and delete them, can be found at www.allaboutcookies.org as well as in our cookies policy document, accessible on all our websites. In addition, you may be able to configure your browser to not accept cookies; you should be aware, however, that doing so may limit your use of our services.

CHANGES TO OUR PRIVACY NOTICE

All future changes made to our privacy notice will be posted on this page and, where appropriate, shared with you via email. Please check regularly for updates or changes to our privacy policy.

CONTACT

All comments, questions, and enquiries regarding our use of your information is welcome; if you would like to invoke any of your rights, please write a letter addressed to the FAO Legal Department at the address below, or contact us.