All the ways you can contact us at a glance

Here you can find all the relevant information you need regarding contacting the paysafecard service team. However you decide to contact us, paysafecard will answer your questions.

Send us an e-mail

If you prefer to send us an e-mail, please send it to

Should you have to wait a little longer for our paysafecard service team to get back to you, please feel free to browse our comprehensive FAQs in the meantime.

Contact our service hotline

Our service team is ready to answer your questions under the following number:
0800 500415 (local tariffs apply)

Always on the safe side

paysafecard stands for total security. Find useful information here on paying safely online and protecting yourself against scams.