Do you have questions about paysafecard?

Find frequently asked questions and answers about using paysafecard here. Simply browse the different categories or use the search bar.

Access to my paysafecard has been disabled for security reasons. How do I reactivate access?

If access to my paysafecard is disabled for security reasons, you will immediately receive a notification which will take you to the online Reactivation request form. Please complete this form with the correct information. This is the only way that the paysafecard support team will be able to help you further.

If you no longer have the web page with the error message open or stored in your browser, please use the following link to call up the online "Reactivation Request" form: https://customer.cc.at.paysafecard.com/cct/cctool.xhtml?aid=