Do you have questions about paysafecard?

Find frequently asked questions and answers about using paysafecard here. Simply browse the different categories or use the search bar.

How do I have the remaining my paysafecard PIN balance paid out to me?

You can transfer your my paysafecard PIN balance to your bank account at any time. To do so, please send us the following information by email info@paysafecard.com:

  • Your bank account details (sort code, account number, name of bank, name of account holder, IBAN, BIC)
  • Your full first name and surname
  • A copy of a valid form of photographic ID (e.g. passport, driving license or ID card - front and back)

Please ensure that the documents you send are legible and do not exceed 5 MB.

Each bank transfer entails a fee of 7,50 EUR, which is directly deducted from the amount paid out.

As soon as you send us this information, the money will be transferred to the specific account within 2-3 working days.