Do you have questions about paysafecard?

Find frequently asked questions and answers about using paysafecard here. Simply browse the different categories or use the search bar.

I only see a log-in box in the payment window. It is no longer possible for me to enter a paysafecard PIN there. What does that mean?

If the payment window of an online shop only accepts payments with a my paysafecard username and password, this means that it is not possible to pay at that shop with a paysafecard PIN. In order to be able to pay at this online shop, please register for free here to enjoy the many benefits of my paysafecard.