All fees and limits at a glance

Both the use of PaysafeCard and the payment are generally free of charge. However, the following fees may arise (you can read more detailed information in our GTC):

• Service fee: From the 2nd month, a monthly service fee of 3 EUR will be deducted from the residual credit of the PaysafeCard prepaid code.
  Don't want to pay a Service fee? Sign up for your PaysafeCard account today and redeem the voucher. That is all it takes.
• Conversion fee: PaysafeCard charges a fee for transactions with currency conversions. The PaysafeCard currency calculator immediately gives you the current exchange rate.
• Refund fee: 7,50 EUR per refund will be deducted from the amount to be paid out.
  Benefit from our Self-Service Offering to save fees. Create a Paysafecard Account, upload your PIN, activate Account and Card and spend the balance with your new Paysafe Mastercard or use the funds via bank transfer.
• PaysafeCard account service fee: From the 13th month, a monthly fee of 5 EUR will be deducted from the PaysafeCard account if the customer has not carried out any transactions in the PaysafeCard account within 12 months.
  Want to avoid a service fee? Simply sign up for Account & Card and transfer your funds into the new wallet. You can then spend them anywhere with you new Debit Card and via bank transfer.