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Do you have questions about PaysafeCard? Talk to us!

Find frequently asked questions and answers about using PaysafeCard here. Simply browse the different categories or use the search bar.

What are the fees for topping up PaysafeCard Mastercard?

The following fees are incurred for use of the PaysafeCard Mastercard:

Yearly fee

When ordering your PaysafeCard Mastercard, the first yearly fee of 9,90 EUR will be debited directly from credit in your PaysafeCard account (PaysafeCard). After one year, the yearly fee will again be debited from credit in your account.

Top-up fee and top-up limit

For every top-up of your PaysafeCard Mastercard, a top-up fee of 4% of the top-up amount is incurred. You can top up by a maximum of EUR 1,000 per day (minimum: 1 EUR).

Here is a brief sample calculation (in EUR):

If you top up your PaysafeCard Mastercard with an amount of EUR 25, an additional top-up amount of 4% will be calculated as part of the transaction. In this case, this amounts to EUR 1.00. This means that EUR 25 will be credited to your card and EUR 26 will be debited from your PaysafeCard account (PaysafeCard).

ATM withdrawal fee (national and international)

3% (min. 3,50 EUR) fee for withdrawing cash from an ATM

Currency conversion fee

2% fee for payment in foreign currencies (applies if the currency of the payment differs from the currency saved in your PaysafeCard account (PaysafeCard)).

Replacement card fee (loss, theft, damage)

If your card is lost, stolen or damaged, we will issue you with a new card at any time. The issuing fee for a replacement card is 5 EUR. The amount will be debited directly from your PaysafeCard Mastercard credit.

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©2026 paysafecard.com Wertkarten GmbH. All rights reserved. Paysafe Prepaid Services Limited, trading under the names PaysafeCard, PaysafeCard Mastercard (Account&Card) and PaysafeCash, is regulated by the Central Bank of Ireland. PaysafeCard Mastercard (Account&Card) is issued by Paysafe Prepaid Services Limited as an affiliated enterprise of Prepaid Services Company Limited on the basis of the licence from Mastercard International. Mastercard is a registered trademark of Mastercard International.

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