Do you have questions about paysafecard?

Find frequently asked questions and answers about using paysafecard here. Simply browse the different categories or use the search bar.

I need to change my phone number/email address. How can I do it?

If you are able to login, you can change your phone number/email address in your personal area anytime by clicking on "Settings" in the menu and then on the edit button (the pencil).

If you are not able to login, please contact us using our online form providing us your first name, last name, date of birth and address.

If you want to change your phone number, please also attach to your enquiry a readable proof of phone number ownership in your name, like an invoice of your provider.