Do you have questions about paysafecard?
Find frequently asked questions and answers about using paysafecard here. Simply browse the different categories or use the search bar.
How do I check to see if my paysafecard PIN has been successfully frozen?
Enter the 16-digit paysafecard PIN in our Check Balance service. If your paysafecard PIN has been frozen, you will receive the message: "An error has occurred. Please contact the paysafecard service team." This means that this PIN cannot be used to make any further payments.
Copyright © paysafecard.com Wertkarten GmbH. All rights reserved. Prepaid Services Company Limited is authorised by the Financial Conduct Authority (FCA) in the United Kingdom under the UK Electronic Money Regulations 2011 for the issuing of electronic money and payment instruments (FRN: 900021). paysafecard is a registered trademark of paysafecard.com Wertkarten GmbH. paysafecard Mastercard is issued by Prepaid Services Company Limited under licence from Mastercard International Inc. Mastercard is a registered trademark of Mastercard International Inc.