General questions

1. What are the advantages of paysafecard?
   • With paysafecard, you can pay online as if paying with cash.
   • This means there is no need to share sensitive data such as credit card details or bank information online.
   • Thanks to the practical prepaid card, you will never spend more than originally planned and can always keep an eye on your expenditures.
   • Buy your paysafecard very easily at more than 650,000 sales outlets worldwide. 
   • Pay with paysafecard at thousands of online shops.
2. What are the advantages of a paysafecard account?

   The paysafecard account is your personal online payment account and takes just a few minutes to set up. With the account, you can always keep an eye on your credit and your finances. It is only necessary to enter the 16-digit code once, if you are topping your paysafecard account up with paysafecard credit. After that, you can pay very easily with your user name and password – entry of the code is no longer necessary.

   You will receive exclusive access to our paysafecard Mastercard - the practical prepaid card, which you can top up with cash and use to pay online or offline. Furthermore, you will benefit from limits higher than EUR 50 per payment.

   Our tip: Make the most of your account with the paysafecard app. With the practical paysafecard direct function, top up your credit in seconds, for example.

3. What is the difference between paysafecard, the paysafecard account and paysafecard Mastercard?
   • paysafecards are physical cards that are available in more than 650,000 sales outlets all over the world. You can buy cards with various amounts and receive a 16-digit code. The limit per payment is a maximum of EUR 50.
   • The paysafecard account is your personal online payment account and offers you the opportunity to pay for any transaction with a user name and password, instead of entering long codes. In contrast to the physical card, with a paysafecard account you also benefit from higher limits than EUR 50 per payment.
   • The paysafecard Mastercard is similar to a normal Mastercard or credit card, but it is a prepaid card. That means that you always have your finances under control and can never spend more than originally planned.
4. What is paysafecard direct and how does it work?

   paysafecard direct is a function in our paysafecard app. You can use it to top up your credit super quickly in the nearest sales outlet: Use the paysafecard app to generate a barcode. You can choose between several nominals. Show the barcode in the app at the till and pay on site – voilà, your money will appear on your account immediately. Entering the code is no longer necessary.

5. Which advantages and functions does the paysafecard app offer?
   • You can keep an eye on your finances using your smartphone, regardless of where you happen to be.
   • Find sales outlets near you when you are on the go.
   • Top up your credit in a sales outlet in seconds with the paysafecard direct function – typing in codes is no longer necessary.
   • Scan the QR code with the scan2pay function and pay completely straightforwardly in online shops.
6. Where can I buy a paysafecard?

   There are more than 650,000 sales outlets all over the world, including many large supermarket chains, post offices, kiosks etc. 

7. Where can I pay with paysafecard?

   paysafecard is accepted at thousands of online shops and online vendors all over the world, from games to sports bets and poker, right up to music, films and entertainment.