Why did my Account & Card top-up fail?
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Topping up your Account & Card is easy with three options available:
- Use your PaysafeCard account balance
- Use PaysafeCash (available only on the PaysafeCard website)
- Make a bank transfer
Full information on all three options is available in the article linked below.
What can I do if my top-up is missing or failed?
- Funding Account & Card with your PaysafeCard account balance is instant, however, on rare occasions it can take up to 24 hours for the funds to be transferred.
- Depositing funds from your bank account to Account & Card can take from a few minutes up to 3 business days, depending on the sender’s bank. In case the funds are still missing after that timeframe has passed, please refer to the article linked below.