How can I use a mobile wallet for payments?
You can add your Account & Card virtual or physical Debit Mastercard® to Google Pay or Apple Pay. This allows you to quickly access and use it via the mobile wallet for online and in-store payments where Mastercard® is accepted. Check our relevant page linked below for instructions on how to add your card to a mobile wallet.
For online purchases, mobile payments are possible wherever you see the Google Pay or Apple Pay logo. For in-store purchases, look for this contactless payment symbol and tap or hold your device near the payment terminal.
Where can I see my payment history?
Mobile payments will appear under your regular Account & Card transaction history.
How are mobile payments with the card protected?
Payments from your device using a mobile wallet may require additional authentication such as card PIN, biometrics (i.e., face ID/fingerprint) or phone PIN/Passcode.
Note that ATM withdrawals require PIN authentication, so the virtual card cannot be used for such transactions. You can make an ATM withdrawal via a mobile wallet only if you’ve linked a physical card to it.
What should I do if I lose my device?
Here are a few ways you can protect your card in case of a lost or stolen device:
- Suspend your lost device through your Google or iCloud account.
- Log in to the Wallet app using an alternative device to remove your card.
- Use the Block card toggle button in the Account & Card section of your PaysafeCard account to temporarily disable your card. You can enable it again using the same button once security concerns are cleared.