1. Purchase scams
You’re tricked into paying for a product or service that never arrives, often through online marketplaces or fake websites.
Watch out for:
- Prices that are too good to be true
- Sellers pushing you to pay quickly
- No reviews, or fake-looking reviews
- Requests for payment outside the platform
Tip: Always research sellers and use secure payment methods.
2. Advance fee scams
You’re asked to pay upfront for something valuable that never materialises, like a prize, loan, or job.
Red flags:
- Pressure to act fast
- Unexpected offers or “guaranteed” deals
Tip: Legitimate opportunities never require payment before you receive anything.
3. Investment scams
Scammers pose as advisors or companies offering “guaranteed” returns through fake platforms or apps.
Warning signs:
- Promises of high or guaranteed profits
- Urgent pressure to invest now
- Flashy dashboards or fake websites
Tip: If returns sound too good to be true, they probably are. Verify with a trusted financial advisor before sending money.
4. Impersonation scams
Fraudsters pretend to be a family member, employer, or even government agency to make you send money or personal details.
Look out for:
- Unexpected requests for money or information
- Messages from unverified sources
- Urgent demands or emotional pressure
Tip: Always verify through a separate channel before acting. Scammers can spoof emails, numbers, and social accounts.
5. Money mule scams
You’re offered “easy money” for moving funds through your account. This may seem harmless, but it’s a serious offence that can lead to frozen accounts or legal trouble.
Red flags:
- Requests to receive and forward money
- Promises of quick cash or commissions
Tip: Never transfer money on someone else’s behalf. You could be helping criminals without realising it.
How we help keep your account secure
- Accounts are monitored for unusual or suspicious activity.
- Alerts are sent through the app and by email about emerging scams.
- You will never be asked for your login details, password, or PIN.
If you ever suspect fraud, report it immediately through our official help centre.