• We can reimburse your paysafecard credit. Please have the following details and documents ready for the online request for reimbursement.

    • Your bank account details (name of the bank, IBAN, BIC)
    • Copy/copies of the paysafecard prepaid code(s) concerned

    Additional documents which may be required:

    • A copy of your official valid photo ID (e.g. passport, driving licence or identity card – front and back)
    • Proof of residence (e.g. electricity bill, certificate of registration, tax assessment etc.)

    Please note that a processing fee of $7,50 of the reimbursement is charged and deducted for the reimbursement. It can take up to eleven working days to process a request for reimbursement.

    Click here to go to the online application for reimbursement.