Watch out for scams!

Important: paysafecard, like any other payment method, is repeatedly targeted by criminals attempting to defraud others. These criminals wish to gain access to the credit on other people's paysafecard PINs. For this reason, it is essential that you only ever enter a paysafecard PIN in the payment window of the online shop at which you wish to make a purchase. Never pass on a paysafecard PIN by e-mail or telephone!

paysafecard hacking programs and paysafecard generators are scams. As is any software which claims to be able to increase your paysafecard balance. Once you enter a PIN in one of these programs your credit will be lost!

Criminals use a variety of illegal methods to attempt to steal paysafecard customers' credit. paysafecard has put together a list of the most common scams to raise awareness about them.

Learn more here and help us prevent fraud by reporting suspicious websites!

Beware phishing attacks

So-called phishing attacks are used by criminals to steal confidential paysafecard customer details such as PINs.

Always keep your paysafecard PINs secret. Only ever enter them on the secure paysafecard payment page!

So-called phishing attacks are used by criminals to steal confidential paysafecard customer details such as PINs.

Always keep your paysafecard PINs secret. Only ever enter them on the secure paysafecard payment page!

  • Criminals steal paysafecard PINs
  • Entering a paysafecard PIN into a forged website will lead to the loss of paysafecard credit.

 

 

The 4 most important security guidelines

Security is of the utmost importance for paysafecard. Please follow these four important basic rules and pay with confidence every time:

  • Only ever enter a paysafecard PIN at authorised paysafecard online shops.
  • Never pass on a paysafecard PIN by e-mail or telephone.
  • Government authorities, institutions, law firms or the courts are not authorised webshops. Whether it's on your computer or by phone, never comply with any demand to pay a fine or reminder fee with paysafecard!
  • If you are ever unsure, please contact the paysafecard service team.

paysafecard hacks simply do not exist

Posts allegedly documenting how to hack paysafecard PINs are a common occurrence on video platforms, forums and blogs. There are also websites on which programs are available for download which claim to be able to increase the value of your paysafecard PINs. paysafecard would like to make it very clear that it is not possible to hack or generate paysafecard PINs. paysafecard hacks are not possible due to various technical security mechanisms. If the credit on your paysafecard PIN has run out or is insufficient to complete a purchase, you can buy a new paysafecard PIN from a sales outlet near you. There is simply no other way to get more credit.

Posts allegedly documenting how to hack paysafecard PINs are a common occurrence on video platforms, forums and blogs. There are also websites on which programs are available for download which claim to be able to increase the value of your paysafecard PINs.

paysafecard would like to make it very clear that it is not possible to hack or generate paysafecard PINs. If the credit on your paysafecard PIN has run out or is insufficient to complete a purchase, you can buy a new paysafecard PIN from a sales outlet near you. There is simply no other way to get more credit.

  • Hacking paysafecard PINs is not possible.
  • paysafecard hacking programs are scams.
  • They are used by criminals to steal the credit on other people's paysafecard PINs.

 

So never enter a PIN into a hacking program! If you have already entered a paysafecard PIN into one of these programs, please call the paysafecard service team immediately.

Scams with paysafecard generators

Like with paysafecard hacking software, the internet is also full of guides detailing how to allegedly generate paysafecard PINs by downloading so-called paysafecard generators. Such scams appear as follows: Downloading such a paysafecard generator often involves paying a fee, which can only be paid by paysafecard. Users pay for the download with a paysafecard PIN only to receive a piece of software which generates nothing more than worthless 16-digit codes. In most cases the credit on the paysafecard PIN used to purchase the "generator" is gone and the software also infects the PC with a virus. If you have already bought paysafecard and entered the PIN, please call the paysafecard service team immediately.

  • It is simply not possible to generate paysafecard PINs using software.
  • So-called paysafecard generators are simply scams designed by criminals to steal other people's paysafecard credit.
  • Downloading paysafecard generators also leads to that computer becoming infected with a virus.

 

paysafecard generators are a scam! Never buy or download a paysafecard generator. You will simply lose your money and infect your computer with a virus.

Further reading about online security

Security is of the utmost importance to us. For this reason, we have put together a collection of the most important things to know about paying safely online.