How can I change my personal data?
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Note that you can’t change your personal data from the PaysafeCard app. To view and manage your personal data, log in to myPaysafe via a web browser and go to the Settings menu.
From there you can change any of the following information:
- First and last names;
- Date of birth;
- Contact details (email address, phone number);
- Residential address (except country).
If you’ve moved to another country or selected the wrong one upon registration, please close your myPaysafe and register again. To do so, go to Settings > Close account (using a web browser) or tap the Profile icon > Account details > Close account (using the PaysafeCard app).
You can’t change your username or customer ID.