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How can I get a refund of my money from PaysafeCard?

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When it comes to getting a refund from PaysafeCard, there are various refund types depending on the product you’ve used and the payment you’ve executed. Here's a breakdown of each scenario and the steps involved:

Refund of PaysafeCard and PIN-balance

Issuing a refund is easy. Simply click the form below and fill in all the requested information. You will need to attach photos of your 16- digit voucher and ID, so keep those handy. 

Payments at online shops

PaysafeCard offers a convenient way to pay at online merchants. Simply check whether the online shop accepts PaysafeCard and follow the steps at the checkout. As these transactions cannot be cancelled or reversed, for a refund request, contact the online shop directly.

Every shop has their own policies regarding refunds. Get acquainted with them before completing a purchase. 

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