Don't give criminals a chance

paysafecard is a global leader in online prepaid payment solutions and allows customers to pay online safely and simply as if paying in cash.

However, as with any payment method, paysafecard is also the target of scams, such as those targeting sales outlet staff via telephone.

Help us actively prevent such scams.

Important security measures:

  • Treat paysafecard PINs like cash.
  • Never pass on a PIN over the phone or by e-mail.
  • paysafecard PINs may only be handed to customers in person.
  • If you suspect fraud, please immediately call the paysafecard hotline.

Free online training

We offer free e-learning security training for your staff. In just a few minutes your staff learn how to avoid falling victim to fraud in your store. If you are interested in this, simply contact your distribution partner or get in touch with us directly via the contact form.

Security information

Please also use our extensive security information material.