Do you have questions about paysafecard?

Do you have questions about our products, contract conditions or the technical integration process? You can find the answers to your questions here.

What are the statuses a paysafecard transaction can have?

paysafecard transactions may have 7 different statuses

  • INITIATED:
    The initial status of a transaction once it has been created.
  • REDIRECTED:
    The customer has been successfully forwarded to the paysafecard payment panel to authorize the payment.
  • AUTHORIZED:
    The customer successfully entered a PIN at the payment panel and clicked on pay.
  • SUCCESS:
    The transaction has been successfully completed.
  • CANCELLED_MERCHANT:
    You, as the contract partner, have cancelled the payment.
  • CANCELLED_CUSTOMER:
    The customer has actively cancelled the payment in the payment panel.
  • EXPIRED:
    The customer did not authorize the transaction within the necessary time period or you, as the contract partner, did not complete the payment with within the necessary time period.