Do you have questions about paysafecard?
Do you have questions about our products, contract conditions or the technical integration process? You can find the answers to your questions here.
When is the transaction amount debited from the customer PIN or account?
Only if "Capture Payment" is successful the amount of the transaction is debited from the customer.
If “Capture Payment” is not called or not successful the amount of the transaction will be returned to the customer’s paysafecard voucher or account after the disposition time window.
Copyright © paysafecard.com Wertkarten GmbH. All rights reserved. Prepaid Services Company Limited is authorised by the Financial Conduct Authority (FCA) in the United Kingdom under the UK Electronic Money Regulations 2011 for the issuing of electronic money and payment instruments (FRN: 900021). paysafecard is a registered trademark of paysafecard.com Wertkarten GmbH. paysafecard Mastercard is issued by Prepaid Services Company Limited under licence from Mastercard International Inc. Mastercard is a registered trademark of Mastercard International Inc.
For US customers: paysafecard is issued by The Bancorp Bank; Member FDIC.