Do you have questions about paysafecard?

Do you have questions about our products, contract conditions or the technical integration process? You can find the answers to your questions here.

When is the transaction amount debited from the customer PIN or account?

Only if "Capture Payment" is successful the amount of the transaction is debited from the customer.

If “Capture Payment” is not called or not successful the amount of the transaction will be returned to the customer’s paysafecard voucher or account after the disposition time window.