Do you have questions about paysafecard?

Do you have questions about our products, contract conditions or the technical integration process? You can find the answers to your questions here.

Which are the most frequent error codes?

Error Code: 2001 (Initiate Payment)

Transaction already exists

Error Code: 3014 (Initiate Payment)

Reporting criteria unavailable

Error Code: 3001 (Initiate Payment)

MID is inactive

Error Code: 2029 (Initiate Payment)

The amount must be greater than 0

Error Code: 4003 (Initiate Payment)

The amount exceeds the maximum permitted amount

Error Code: 3034 (Initiate Payment)

Reporting criteria is inactive

Error Code: 3002 (Initiate Payment)

Currency invalid

Error Code: 2017 (Capture Payment)

Transaction has already been debited

Error Code: 3007 (Capture Payment)

Debit attempt after expiry of time window

Error Code: 2002 (Capture Payment)

Transaction doesn't exist

Error Code: 2010 (Capture Payment)

The amount exceeds the allocated amount

Error Code: 2006 (Capture Payment)

Currency is invalid for this payment

Error Code: 3001 (Capture Payment)

MID is inactive

Error Code: 10008 (General)

Authentication failed

Error Code: 10007 (General)

General technical error

Error Code: 10014 (General)

Currency invalid for REST-Key