Do you have questions about paysafecard?
Find frequently asked questions and answers about using paysafecard here. Simply browse the different categories or use the search bar.
- What is the exact procedure when your company wishes to offer the technical integration of paysafecard in the online shops of contractual partners as a service?
Our service centre will guide you through the necessary steps:
- IP whitelisting of the test system
In this step, you enter your IP addresses which must be authorised for tests in our internal system. - REST API key/MRT log-in details for the test system
Once IP authorisation is complete, you will receive from us the log-in details required for testing via our REST-API and Merchant Reporting Tool (MRT). During the integration process you will receive the log-in details for our production system. - Integration test
A series of test cases are supplied in our service centre. These must be completed and checked in the specified order in real time. - Acceptance test
Once the integration test has been successfully completed, please provide our service centre with your test log-in details. We will then carry out a final test transaction. During this, the paysafecard logos and relevant copy text are checked to ensure that they are up to date and meet our quality requirements.
- IP whitelisting of the test system
- What are the conditions if you are in a contractual relationship as a payment service provider with an online shop who wishes to implement paysafecard as a payment method?
In this case you also manage the settlements for your customers. In order to be able to correctly separate the transactions of your contractual partners for settlement purposes, you must also integrate so-called reporting criteria. These are are assigned to each of your contractual partners and serve to identify each transaction.
Our service centre will guide you through the additional integration step. - What is required when your company has a direct contractual relationship with paysafecard, but uses the services of an official paysafecard Payment Gateway for the technical implementation of paysafecard?
In this case, the integration partner contracted by you carries out the technical integration. Our service centre also guarantees a verified and high-quality implementation of paysafecard as a payment method even in partnership with integration partners.