Help
  • We are of course able to refund your paysafecard by check. For this purpose, please send us the following information by email to info@paysafecard.com:

    • Your correct and full address details
    • Copy of some government issued photo identification document (ID card, Passport, Driving License, front, and rear)
    • Copy/copies of the paysafecard

    Please ensure that the documents sent are easily legible, in full-size and do not exceed 5 MB in size.

    We ask for your understanding, however, that we do require a redemption fee of $7,50.