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Woman on computer paying securely online with paysafecard.


Pay securely online with paysafecard

Paying online with paysafecard is secure. You do not need to give personal data, bank or credit card information and can pay as easily as with cash. Nonetheless, always protect your paysafecard codes and remember our tips for safe payment on the internet. This protects you from unpleasant surprises.

The 4 most important safety rules

Security comes first for paysafecard. Please follow these four important principles, so that you can pay worry-free at any time:

  • Only give your paysafecard prepaid codes to authorised paysafecard online shops
  • Never pass on your paysafecard prepaid codes by email or telephone.
  • Authorities, institutions, lawyers and courts are not contractually-bound online shops. Regardless of whether by computer or mobile phone: never pay an injunction to pay penalties or overdue fees using paysafecard!
  • In case of doubt, ask the paysafecard service team.
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Documents about security

Security comes first for us. That is why we have collected here the most important information about secure payments online.

Security Fact Sheet

    • Use paysafecard securely

      paysafecard is like cash. Please be sure to follow our usage tips - then you can always pay online securely and give no opportunity to fraudsters.

    • Fraud attempt reported

      These fraud attempts have already been reported and are known. Find out here how you can protect yourself from them and increase your own security.

    • Proactive protection

      paysafecard warns you against fraud attempts, viruses and trojans. Use our information to identify attempted fraud and learn here how you can always pay online securely with paysafecard.

    • paysafecard cannot be hacked

      There is no way to hack the 16-digit codes or to multiply the credit virtually using generators. Because of numerous technical security measures, a paysafecard hack is not possible. Programs that claim to be able to do this are attempts at fraud.

    • Surf securely online

      Protect yourself in general from internet fraudsters Protect your computer and your personal data.

    • Block paysafecard code(s)

      In the event of a fraud attempt, you can block your paysafecard codes around the clock. In this way, your current credit is immediately protected from further attacks.

      Please note: after you block your code , they can no longer be used for payment! However, you can apply for reimbursement of your current credit.

    Blue symbol with mobile phone and security lock.

    Block your paysafecard account

    The security of your paysafecard account has the highest priority. Make sure that only you have access to your email and contact the paysafecard Service Team at once if you notice suspicious activity in your account.

    Block your account