Topping up your Wallet (formerly known as PaysafeWallet) is easy with three options available:

1. Use your PaysafeCard account balance 
2. Use PaysafeCash (available only on the PaysafeCard website)
3. Make a bank transfer

Full information on all three options is available in the article linked below.

What can I do if my top-up is missing or has failed?

• Funding your Wallet with your PaysafeCard account balance is instant; however, on rare occasions, it can take up to 24 hours for the funds to be transferred.
• Depositing funds from your bank account to Wallet can take from a few minutes up to 3 business days, depending on the sender’s bank. In case the funds are still missing after that timeframe has passed, please refer to the article linked below.