Account switching is a service that allows you to transfer your banking activity, including payments, direct debits, and account balances, from one bank account to another as mandated by the Payment Accounts Directive (PAD) and the Irish Code of Conduct on the Switching of Payment Accounts with Payment Service Providers.

How can I switch out of PaysafeWallet to another Irish bank?

If you wish to switch your PaysafeWallet (formerly known as PaysafeWallet) to another Irish institution, simply contact your new bank to initiate the process.

Your new bank will provide us with the required information for us to process the request on our side. We may contact you if additional information is required.

Once the switch is completed, you will be informed by our team.

How do I switch out of PaysafeWallet to another EU bank?

Follow these steps to switch from PaysafeWallet to a bank in another EU country:

1. Contact us through the form below and submit your switch-out request  

Include the following details in your request:

• The details of your new bank account (IBAN, full name of the account holder, BIC/SWIFT)
• Whether you wish to close your PaysafeWallet service 

If you decide to close your PaysafeWallet, any remaining balance will be transferred to your new account.

 2.   Once your request is processed, you will be provided with an Account Switch report

The report will include the following details:

• Direct Debit mandates created against an account
• The past 13 months of inbound payments and inbound direct debits