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How can I manage my Debit Mastercard® PIN?

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This article addresses the Account & Card Debit Mastercard®. Information about the PaysafeCard Mastercard® product can be found here.

You can either view or change the 4-digit PIN of your physical Debit Mastercard® in a few quick and easy steps:

  1. Go to the section Account & Card > Debit cards > Physical card.
  2. Click on PIN details and choose View PIN or Change PIN depending on what you wish to do.

If you’ve decided to change your PIN, you’ll be prompted to verify this action via push notification or with a one-time password, sent to your registered mobile phone number.

When you change your card PIN, you must also validate the new one by performing a balance check at an ATM or by making a payment at a POS terminal or ATM using your card’s chip and PIN.

What should I do if my card gets blocked due to incorrect PIN used?

For security reasons your debit card gets blocked upon 3 consecutive incorrect entries of your PIN. If this happens, get in touch with us using the contact form linked below and our team will help you unblock your card.

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