London / Vienna, 14th May 2012 – paysafecard group, Europe’s leading prepaid payment provider, has appointed Veronika Hofer as Chief Operations Officer. In this newly created role, Veronika Hofer will manage the customer service and the service teams for online shops and distributors. The main tasks of the service teams are the organisational and technical integration as well as the ongoing support of the partners.
Veronika studied Business Informatics at the University of Regensburg with focus on Information Systems, e-Business and Human Resources & Organisation. The 30-year-old worked amongst others for Siemens VDO in Regensburg. Before she joined paysafecard group, Veronika worked for Accenture GmbH in Vienna. Her core areas at Accenture included consulting with focus on credit and payment services in the financial services sector as well as project and program management.
With Veronika Hofer, we have found an experienced and very dedicated person for this position," said Michael Mueller, CEO of paysafecard group. “With all the experience she has gained over the years as a consultant, and with her extensive knowledge in the fields of process optimisation and system implementation, she has what it takes to optimise this newly created business area.
With the creation of an “Operations” department, paysafecard group aims to achieve a higher service quality level for all customers. “With the consolidation of the existing areas, an important step has been made to make operations and processes more efficient, and to simplify the cooperation between the relevant teams. I am very excited about this new role and I am looking forward to offering all our customers and partners the best possible service," said Hofer.
About paysafecard group
The paysafecard group, founded in 2000 in Austria and Germany, operates in 28 countries worldwide with offices in Vienna, London, Lucerne, Buenos Aires, Mexico City and New York. With its successful online prepaid vouchers, the paysafecard group has established itself as Europe’s leading provider of prepaid payment solutions. In 2009 the group won awards for being the ‘Leading Prepaid Organization’ and the ‘Best Prepaid Company outside USA'. For more information, please visit www.paysafecardgroup.com