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Frequently asked questions

  • paysafecard is accepted in thousands of online providers across the entire world, from games to sporting bets to poker, all the way to music, films and entertainment. 


    By purchasing a 16-digit paysafecard code, you can complete payments across various

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  • As a regulated financial institution, paysafecard is obliged to keep your data secure, while also maintaining compliance with our regulators. In case we require some additional details from you, your myPaysafe may be temporarily restricted, so that we can

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  • We’re committed to understanding and supporting all our customers which is why we have introduced our Additional support programme in compliance with the Financial Conduct Authority (FCA) guidelines.

    According to the FCA vulnerable customers are those who

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  • As a regulated financial institution, paysafecard is obliged to keep your data secure, while also maintaining compliance with our regulators. In case we require some additional details from you, your paysafecard may get locked, so that we can clarify the

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  • If you won your paysafecard in a competition, it is normally only redeemable at the online shop that the competition was held in partnership with. Please read the terms of use on your paysafecard or the information that came with your paysafecard PIN. If

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