New: additional check required during purchase in Italy

Local requirements are prompting the introduction of an additional check at the point of sale when you buy a paysafecard prepaid code.
Nevertheless, paysafecard is and remains a convenient way to pay online.

What will change:

From 31 January 2023, some retail partners will start asking you to provide your tax ID through either a valid national health card (Tessera Sanitaria) or national identity card when buying a paysafecard prepaid code. In any case, please bring a valid ID document.
 

What documents are accepted to confirm your identity?

• Passport
• National ID card
• Residence permit (credit card style)
• Driver’s license (credit card style)
• National insurance card
• Tax ID card
   

Thank you for sharing our values for open and transparent financial services.

If you have questions about paysafecard, please visit our FAQs. Should there be any issues during the verification process, we kindly advise you to contact our retail partner directly. Please ask the retail personnel.