Help


All contact options at a glance

Here you will find all the relevant information for getting in touch with the paysafecard Service Team. It's best to simply chat with Lara, our Virtual Assistant bot, for instant support 24/7. Just click or tap on the icon at the bottom right of the page and type in your question.

Regardless of which option you choose, the paysafecard Service team will take care of your request.

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Our contact form

Our contact form is also available around the clock for all your questions about our products. Select the topic you are interested in and fill in all the required information easily and conveniently, step by step, so that we can deal with your request as quickly as possible.

Contact form

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Contact our Service hotline

Our Service Team is available for questions at the following number: +12812206684 (charged at the local rate. Please contact your provider for more information.)

Monday - Sunday 03:00 am - 3:00 pm (EST)

Please note: There may be delays in processing requests at the current time