I forgot my MSC username
If you forgot your MSC username please contact our technical support, they can help you further.
I cannot see the reports in the MSC.
The transaction report and the settlement report can be seen by MSC users with the role "finance" or "superuser". Users with the role "technical" can only see the transaction report.
How does a paysafecard payment transaction work?
Our demo application allows you to easily complete a payment transaction with paysafecard online for testing purposes. This enables you to quickly try out the range of configurations on offer and find the best choice for your online shop. The only requirement for using the paysafecard demo application is a paysafecard prepaid code. This is available from any of our 650.000 sales outlets.
Once you have one, simply select any of the test configurations available in the paysafecard demo application. This allows you to experience firsthand how paying with paysafecard works and how the transaction process appears.
What are REST API keys?
In order to be able to access our system, you require access details. These are known as the API key. You can find your API Key in the MSC.
These access details serve a verification purpose on our REST API and must be entered in your system as a required step in the technical implementation of paysafecard.
Please note that you are obliged to keep this key confidential and to protect it from third parties. paysafecard assumes no liability for damages arising from the misuse of these access details.
What is the exact process if your company wants to offer technical integration of paysafecard in online shops of contractual partners as a service?
Our MSC will guide you through the necessary steps:
REST-API key/MRT access data for the test system
You will receive your REST-API key from us, with which you can start the integration of paysafecard in your test environment. In this step, you will also receive the registration data for the Merchant Reporting Tool (MRT), with which you can check the status of your transactions.
After you have completed the integration of paysafecard, you need to test it in the MSC. You will find a set of test cases there which are carried out and checked in real time in the prescribed sequence.
Please give our MSC your test registration data as soon as the integration test has been successfully concluded. Our team will then carry out the final tests. These include a check on the paysafecard logo and the associated text to ensure they are up to date and of sufficient quality. As soon as the tests have been successfully completed, your company will become an official paysafecard payment gateway.
Where do I find sample code for the paysafecard REST API?
Sample codes for the paysafecard REST API are available from the download area on our website.
What happens if the “Capture Payment” request is called more than once during a unique transaction?
The first “Capture Payment” will be successful, the following ones will fail with error code 2017.
Once the “Capture Payment” request is completed, the transaction status updates to “SUCCESS”, meaning that it has been successfully completed. If another “Capture Payment” request is made for the same transaction, the response [http400 and Error Code = 2017] is returned. In order to avoid this the status of the transaction must always be checked with “Retrieve Payment Details” and only call “Capture Payment” if the status is “AUTHORIZED”.
What are the conditions if, as a payment service provider, you are in a contractual relationship with an online shop which wishes to include paysafecard as a method of payment?
In this case, you also administer the invoices for your customers. In order to be able to separate the business of your contractual partner for the purpose of invoicing correctly, you also need to integrate the so-called reporting criteria. These are assigned to each of your contract partners and serve to identify individual transactions.
What does paysafecard offer?
paysafecard, part of the Paysafe Group, is one of the global market leaders in online prepaid payment solutions. It enables anyone to pay online, as simple and safe as using cash. paysafecard is the perfect online payment solution for customers who value their data security, wish to limit their spending or simply don't have a bank account or credit card.
paysafecard is available in more than 50 countries at more than 650.000 points of sale and can be used at thousands of online shops.
Discover more about the business opportunities available to you by contacting us via the contact form.
What needs to be done if your company is in a direct contractual relationship with paysafecard but would like to make use of an official paysafecard payment gateway for the technical integration of paysafecard?
In this case, the integration partner to whom you make the request will carry out the technical integration. Our MSC also guarantees when working with integration partners a verified and high-quality implementation of paysafecard as a method of payment. You can find the technical steps to be carried out here.